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About us

A small Austin team, obsessed with good answers.

My-chat-bot started after we watched too many great products lose customers to a contact form that never replied. Every release since passes through the same filter: does this help a business answer faster and convert more, without hiring a single extra agent?

My-chat-bot team collaborating around a dashboard of conversation analytics
Our mission

Make every customer feel instantly heard.

The best support is the kind that answers before frustration sets in. We build My-chat-bot so that deploying an AI assistant — one that actually knows your product, captures intent and escalates gracefully — becomes a one-afternoon project, not a six-month integration.

That mindset shapes the builder, the data pipeline, the analytics and even the way we phrase our docs. Anything that slows a team down between sign-up and a live bot gets cut, every release.

  • Built by people who ran support and growth teams themselves.
  • No code required to launch — but an API when you want one.
  • Answers grounded only in the data you provide.
  • Privacy-first handling of every conversation and lead.
What we stand for

Three things we won’t compromise on

Plenty of platforms let you spin up a chatbot. The differences live in the details below.

Abstract neural network visual representing accurate AI answers

Accuracy before everything

A bot that invents an answer is worse than no bot at all. My-chat-bot stays grounded in your content and says “let me connect you to a human” when it isn’t sure.

Padlock symbolising privacy-first data handling

Boring, serious security

Encrypted storage, scoped access and conversation data you can export or delete on demand. Your customers’ chats are yours — we never train shared models on them.

Support specialist helping a customer set up their chatbot

Human-first support

Our team is in Austin, not a ticket black hole. If your bot isn’t answering the way it should, you’ll hear from a real person — usually inside the hour.

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People on the team