Accuracy before everything
A bot that invents an answer is worse than no bot at all. My-chat-bot stays grounded in your content and says “let me connect you to a human” when it isn’t sure.
My-chat-bot started after we watched too many great products lose customers to a contact form that never replied. Every release since passes through the same filter: does this help a business answer faster and convert more, without hiring a single extra agent?
The best support is the kind that answers before frustration sets in. We build My-chat-bot so that deploying an AI assistant — one that actually knows your product, captures intent and escalates gracefully — becomes a one-afternoon project, not a six-month integration.
That mindset shapes the builder, the data pipeline, the analytics and even the way we phrase our docs. Anything that slows a team down between sign-up and a live bot gets cut, every release.
Plenty of platforms let you spin up a chatbot. The differences live in the details below.
A bot that invents an answer is worse than no bot at all. My-chat-bot stays grounded in your content and says “let me connect you to a human” when it isn’t sure.
Encrypted storage, scoped access and conversation data you can export or delete on demand. Your customers’ chats are yours — we never train shared models on them.
Our team is in Austin, not a ticket black hole. If your bot isn’t answering the way it should, you’ll hear from a real person — usually inside the hour.